Support
Email info@verelect.com. Include the lecture title and, if you can, the time of the check.
Takedown and rights
If you are a lecturer, school or rights holder and believe material derived from your work should not be here, email info@verelect.com with the lecture title and, if known, the school and course.
We acknowledge within 2 working days and resolve within 10. Verelect never keeps your slides — files are deleted once read — so what is removed is the generated study material.
Common questions
- My university email isn’t accepted.
- Verelect accepts .ac.uk addresses. If your medical school uses a different domain, email us with the domain and we’ll add it.
- A guideline finding looks wrong.
- Tell us the lecture and the finding. We’ll re-check it and correct the result if needed.
- A number is marked UNVERIFIED.
- Two sources disagreed or no current guideline could be found — it was deliberately not guessed. Check it before your exam.
- Billing.
- Card changes and cancellation are on the subscription page (Stripe’s billing portal). For refunds, email us.
- Notion stopped publishing.
- Usually the connection was revoked or the Medicine page was moved. Settings → Notion shows what happened and lets you reconnect. Your notes are always downloadable.